Day: April 28, 2017

Improving Patient Satisfaction in Hospitals With Employee Engagement

Healthcare is one of today’s hottest political topics. Across the country, journalists, legislators, hospital administrators, and voters are asking how we can improve the American healthcare system without sacrificing the quality of care. Some are calling for a nationalized healthcare system. Others claim that the American system is broken because doctors are paid according to how many procedures they carry out, rather than how well they care for each patient. And yet healthcare systems across the country have discovered an approach that makes hospitals more efficient and effective: tracking and boosting employee engagement. Our research has shown that hospitals with higher levels of employee engagement also enjoy higher levels of patient satisfaction, quality outcomes, and staff retention. This article will explain how two healthcare organizations improved operations by researching and boosting their employee engagement.

Sanford Health, a healthcare provider with over 10,000 employees across four states, knew that in order to be a leader in health care, they needed to increase productivity and cooperation among employees, while boosting the quality of care and the number of positive outcomes. They decided to take an Employee Engagement Management (EEM) approach to help meet and surpass their goals.

The first step Sanford Health took was conducting an organization-wide study to learn the existing drivers of employee engagement. The results of this employee survey revealed areas of focus to increase engagement. Once the survey results were compiled and analyzed, over 400 managers were granted access to an online EEM tool. The tool allowed managers to analyze survey results and develop detailed Action Plans for their teams. Upper management could review and track managers’ Action Plans, determine areas of improvement, track progress, and share Action Plans across the organization. Thanks to actionable results and easy-to-use management tools, Sanford continues to boost employee engagement and improve patient outcomes.

Since 2002, Lifespan, has been improving operations using an EEM solution. Based in Providence, RI, Lifespan employs 11,800 employees and 2,700 physicians. To track engagement over time, Lifespan surveys all employees on a biennial basis. In the years in-between these system-wide surveys, pulse surveys are delivered to a statistically representative slice of Lifespan employees. Electronic focus groups are also conducted to gain in-depth insight into the key drivers of engagement. Finally, each Lifespan hospital’s human resources records on turnover, overtime, and work done was analyzed to evaluate whether EEM delivers positive business outcomes.

All of this data showed a system-wide driver for employee engagement: caring for employees. Each hospital also determined specific engagement drivers at its facility. These results were used to create site- and department-specific Action Plans to increase engagement.

The results of Lifespan’s EEM work were impressive. A pulse survey conducted a year in showed significant improvement in engagement scores. Additionally, more Lifespan employees felt that management was committed to acting on survey results. Furthermore, Lifespan was able to establish a correlation between employee engagement and patient satisfaction: ratings of care and likelihood to recommend the hospital improved. Lifespan’s excellence in its employee engagement practices was …

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Korean Ginseng and Korean Red Ginseng

What is Korean Ginseng?

Korean ginseng is the root of a plant that has been used in Asian medicine for thousands of years, and is believed to have immune-system boosting properties. Korean ginseng generally refers to the root of the slow-growing plant in Korea that is part of the Panax genus. This plant is able to grow in colder areas of Asia, including Korea. Korean ginseng is both harvested in the wild and cultivated.

What is Korean Red Ginseng?

Red Korean ginseng is panax ginseng that is harvested after 6 years and has either been steamed or sun dried. It is often marinated in an herbal brew that causes the ginseng to become brittle. Red ginseng is made from cultivated roots from South Korea. It is believed to have a positive effect on energy and increase sexual function.

What is Korean Ginseng used for?

– Ginseng is an herb that is used to support overall health and to give a boost to the immune system
– Lower blood glucose
– Control blood pressure
– Increase stamina
– Improve mental and physical performance
– Speed recovery from illness
– Increase energy
– Stimulate sexual function
– Enhance libido

How does it work?

The root of Korean ginseng, as well as other Asian and Panax ginsengs contain active chemical components called ginsenosides or panaxosides, which are believed to be responsible for ginseng’s medicinal properties.

Is Korean Ginseng and Korean Red Ginseng safe to consume?

Korean ginseng and Korean red ginseng are classified as a “Generally Recognized As Safe” food or GRAS for short by the U.S. Food and Drug Administration. Ginseng is not a drug and should not be taken like a drug.

What studies have been done on the effects of Ginseng?

– Studies done in 2001 have shown that red ginseng extract reduces the incidence of cancer, with heat treated or steamed red ginseng having a greater effect

– Studies done in 2002 in a double-blind study on the effect of Korean red ginseng as a treatment for impotence reported that it can be effective in treating males for erectile dysfunction

– A study done in 2002 on the effect of red ginseng on postoperative immunity and survival in patients with gastric cancer that showed a significantly higher five-year disease free survival rate and overall survival rate in patients that took red ginseng powder

Can you overdose on ginseng?

Ginseng is considered generally safe to consume, even in large amounts, but this should be evaluated on a case by case basis with the evaluation of the individual’s health at the time. Ginseng is known to lower blood glucose levels and treat type II diabetes, so if you are currently taking prescription medication to lower your blood glucose levels then it would be wise to consult with your physician and monitor your blood glucose levels regularly.

In what forms can I take Korean ginseng and Korean Red Ginseng?

Korean ginseng is available dried as the normal root and also prepared in …

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