Sales portals have played a large role in today’s online business environment. With the advent of electronic commerce, sales have become even more vital to businesses’ bottom-line. Sales are an integral part of every business organization and have been for hundreds of years. Today’s eCommerce business has made sales management much easier. However, salespeople still need the human touch and interaction that goes along with being a salesperson.
Phone App Platform
There are several kinds and functions for sales portals. However, the most popular one is the phone app platform, where internal sales groups and external service provider organizations manage their sales information product sheets, sales proposals, sales playbooks, sales videos, brochures, and many more that drive the entire business process. These apps provide sales professionals with fast access to real-time data, which they can use to close more sales. An iPhone app has several capabilities to manage a sales team, from tracking the leads in-house to helping salespeople distribute the right kind of information at the right time. All this is done through the phone app platform. Sales teams can now focus on what they do best: generating new business!
Help salespeople interact with customers
Sales portals, also known as mobile sales software, are web applications that help salespeople interact with their customers. The most common functions of a Sales Portal include: tracking the lead status, contacting the customer, providing basic customer information (like name, address, contact number), and many more. Some of these apps can integrate with web applications like CRM, Microsoft Office applications, and Salesforce. Another innovation to come out of Salesforce is the Sales Channel, an interactive website or app that enables agents to connect with customers directly through web channels. It is a way of giving agents control over a channel, without needing to own the store, thereby saving money. This technology has made companies like Oracle, Salesforce, and Adobe extremely popular.
Salesforce CRM, which is Salesforce’s consumer-facing application, is another innovation in the field of CRM. With Salesforce CRM, a sales team can be integrated with other departments. The ability to work as a team, by sharing and receiving information, helps the sales team become more effective. The CRM suite includes web, mobile, and incident response. Salesforce Web allows for easy management and reporting of customers and revenues, while the mobile apps provide mobile access to the CRM system and reports.
Increase efficiency and reduce costs
Sales automation is another great way to utilize sales portals to increase efficiency and reduce costs. Automation ensures that the sales team doesn’t have to spend precious time entering data and tracking results, as everything is already entered into the software. This saves the company time, energy, and money. Sales training software comes as a solution when using sales portals. It helps train new employees, update the knowledge base, and collaborate with current employees.
As people are becoming busier with work and increasing demand for time, they want convenient ways to manage their daily schedules. With an online portal, the customer can access information and make business decisions with ease. Salespeople can monitor the customer’s orders and send email or text message reminders, as per customer need. The software eliminates paperwork and increases efficiency. Salespeople can use online portals to post jobs, manage contacts, perform multiple functions, and streamline the whole process of selling.